Job Title: Manager of Career Navigation
FLSA Status: Permanent, Non-exempt
Department: Career Services
Reports To: Director of Career Navigation
Location: St. Louis South City
Schedule: Standard – 40 hours per week
Description of Organization:
In 2010, Rung’s founder opened a nonprofit resale shop called Rung Boutique which offered professional attire at affordable prices to support women as they climbed the career ladder. After operating the shop for several years, it was determined that women needed much more than professional clothing to get ahead. They needed accelerated pathways to family-sustaining wages, quality childcare, health care, time to take care of themselves and a supportive community of other women who are also seeking a better life.
The founder and board of directors began extensive market research to learn what kind of services were missing for women. They realized that there are many services for women in crisis, but there were not any services focused on women who are surviving but not thriving — women who were ready to do the work but did not have a pathway to get ahead.
Born from this research was the concept of Rung for Women – a space to empower women to grow and achieve sustained independence through co-located and coordinated educational, professional, and economic resources. It is a one-stop-shop for women who are ready to work toward the life they deserve!
The building, located in the Fox Park neighborhood of South St. Louis, is 46,000 square feet, and the campus sits on 3.5 acres.
The goal of the Manager of Career Navigation is to oversee the career navigation process to help Rung for Women members establish and achieve their career goals. Rung for Women deeply believes that all women have the potential to transform their lives and achieve their career goals, whether that involves seeking a new career or advancing in a career they already have. Rung members will begin their work in Career Services with wide-ranging wellness, financial, and career goals. Career Services will facilitate experiences to help members: bring focus to their career goals; identify career development opportunities that prepare them to meet those goals; and support Rung members to be successful and fulfilled in their careers. Guiding a member’s journey through this process is the primary objective of the Manager of Career Navigation.
The focus of this position is working with and through others, building and maintaining relationships, working closely with the Director of Career Navigation and within established guidelines.The Manager of Career navigation will be responsible for the management and execution of the career navigation process for members. This includes overseeing assessment, career exploration, goal-setting and referral to training programs. The Manager of Career Navigation will help each member develop a career plan that determines the career development experiences they will pursue at Rung and ensure that members are successful in meeting their career goals.
The role involves working one-on-one with a diverse group of Rung for Women members while also empowering them to achieve their career goals. It requires managing a significant number of priorities at once and requires someone who can hold a high standard for program quality while being flexible, adaptable, and highly organized.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Responsible for coordinating career navigation process for members including intake/assessment, career exploration, and career plan development. Members are assigned to Navigator based the needs of each Cohorts and will fluctuate as members move through the Career Navigation Process.
- Helps members craft a long-term plan for reaching their career goals.
- Provides referrals for technical training, customer service skills training, and social capital activities.
- Inputs up-to-date notes of members career journey in salesforce
- Works with members to create resumes and cover letters, successful job interviewing, creating informational interview requests and connect to other career advancement resources.
- Work with members to overcome issues that could undermine their career success.
There is a need for an effective communicator, someone who is able to stimulate and motivate others while being aware of and responsive to their needs and concerns. There will be many different members with varying needs and this role requires someone who can balance being a cheerleader and accountability partner. The person in this position must be friendly and genuinely interested in the business, agenda, and needs of others, including Rung for Women organization, its management, the team, and the Rung Members. A persuasive, teaching style of communication is required to communicate the company’s policies, programs, and systems. A faster-than average pace will be the norm for this position. Detail work is a major focus of the job, and those details need to be handled quickly and correctly. This portion of the work will often focus on relationships with others; correct handling of details and dealing with others is necessary to maintain and grow relationships.
Bachelor’s Degree (B. A.) or equivalent; A minimum of 1 year of advising, counseling or coaching experience perferred. Demonstrated knowledge of career planning process a plus.
Ability to respond to common inquiries from members or other collaborating staff members in a professional and timely manner.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Database software and Contact Management systems.
Certificates and Licenses:
No certifications needed
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
Salary is commensurate with experience. Position is hourly, non-exempt.